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Terms of Service

Last updated: 4 July 2026

1. Acceptance of Terms

By accessing or using TaxStox ("the Platform"), you agree to be bound by these Terms of Service. If you do not agree, please do not use the Platform. TaxStox is owned and operated by TaxStox Technologies Private Limited ("Company", "we", "us", "our").

2. Description of Service

TaxStox provides an automated income tax return (ITR) preparation service. The Platform extracts data from uploaded documents (Form 16, AIS, broker statements), classifies income sources, optimizes tax across Old and New regimes, validates the return against 400+ checks, and generates an ITR JSON file ready for upload to the Income Tax Department's e-filing portal.

3. User Eligibility

  • You must be at least 18 years of age to use this Platform.
  • You must be a resident Indian taxpayer with a valid PAN card.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • You agree to provide accurate and truthful information, including PAN, date of birth, and income details.

4. No Legal or Tax Advice

TaxStox is a technology platform that automates ITR preparation. It does NOT provide legal advice, tax advice, or Chartered Accountancy services. The tax calculations are algorithmic and based on the Income Tax Act, 1961 as amended. You should consult a qualified Chartered Accountant for personalized tax advice. The Company is not liable for any discrepancies, penalties, or notices arising from the use of generated ITR files.

5. User Obligations

  • Upload only genuine, unaltered PDF documents issued by authorized entities (employers, banks, brokers, Income Tax Department).
  • Verify all auto-extracted data before filing. The Platform provides data as-is from uploaded documents.
  • Do not use the Platform for any fraudulent, unlawful, or prohibited purpose.
  • Do not attempt to reverse-engineer, decompile, or extract the source code of the Platform.

6. Intellectual Property

All content, trademarks, logos, software, algorithms, and design elements on TaxStox are the exclusive property of TaxStox Technologies Private Limited. You may not copy, reproduce, distribute, or create derivative works without express written permission.

7. Limitation of Liability

  • TaxStox is provided on an "as-is" and "as-available" basis without warranties of any kind, express or implied.
  • The Company shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to tax penalties, interest, notices, or litigation costs arising from the use of the Platform.
  • The Company's total liability for any claim shall not exceed the fees paid by you for the specific filing in question.
  • The Company is not responsible for errors in source documents (Form 16, AIS, broker statements) provided by you or third parties.

8. Data & Privacy

Your use of the Platform is also governed by our Privacy Policy. By using TaxStox, you consent to the collection and processing of your data as described in the Privacy Policy. Uploaded documents are processed in-memory and auto-deleted within 48 hours. No financial data is permanently stored unless explicitly saved to your account.

9. Fees & Refunds

  • Document upload, data extraction, and regime comparison are free. A fee is charged only when you download the finalized ITR JSON.
  • Fees are displayed before payment and are non-refundable once the ITR JSON has been generated and downloaded.
  • If the Platform fails to generate a valid ITR JSON due to a technical error on our side, a full refund will be issued within 7 business days.
  • All payments are processed through RBI-compliant payment gateways with 256-bit SSL encryption.

10. Termination

We reserve the right to suspend or terminate your account at any time, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason in our sole discretion.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts in Bangalore, Karnataka.

12. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the Platform after changes are posted constitutes acceptance of the modified Terms.

13. Contact

For questions about these Terms, contact us at legal@taxstox.com.